Dog Walking Bag FAQ

Do you offer free shipping?

Yes. Tail & Trail currently offers free standard shipping to the United Kingdom and the United States.

Where do orders dispatch from?

Orders are dispatched from China.

Do you offer 30-day returns?

Yes, eligible items can be requested for return within 30 days of receipt. See our Returns & Refunds page for the full conditions.

Is the dog walking bag waterproof?

Check the individual product page for the exact weather-resistance wording. We do not treat water-resistant and waterproof as interchangeable claims.

How do I clean the bag?

Follow the care instructions for the specific product and material. See our Care Guide for general guidance.

What fits inside?

Capacity varies by product. We aim to provide measured dimensions and practical fit information on each product page rather than relying on vague capacity descriptions.

How long is the strap?

The minimum and maximum strap range will be stated on the relevant product page.

Can I use it for puppy training?

A hands-free walking bag can be useful for carrying treats and essentials during training walks. Check the product layout and capacity against what you normally carry.

How can I contact Tail & Trail?

Email 540513871@qq.com.