Terms & Conditions

These terms apply when you use dogwalkbag.com or purchase from Tail & Trail.

Products and information

We aim to describe products accurately. Product-specific materials, dimensions, care instructions and other specifications shown on a product page form part of the information available before purchase. Screen settings and lighting can affect how colours appear.

Orders

We may decline or cancel an order for a legitimate reason, such as an obvious pricing error, suspected fraud, legal restriction or inability to fulfil the order. If payment has already been taken for an order we cannot fulfil, an appropriate refund will be issued.

Prices and payment

Prices and available payment methods are shown at checkout. Applicable taxes, duties or other charges are handled according to checkout information and destination rules.

Shipping

Shipping is governed by our Delivery page. Delivery dates are estimates unless expressly stated otherwise.

Returns

Returns and refunds are governed by our Returns & Refunds page. Nothing in these terms limits rights that cannot lawfully be excluded under applicable consumer law.

Website use

You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code or use it unlawfully.

Intellectual property

Unless otherwise stated, the Tail & Trail name and original website content are owned by or licensed to Tail & Trail and may not be commercially reproduced without permission.

Contact

Questions can be sent to 540513871@qq.com.